This Privacy Policy describes the policies of Overhead Door Company of Sacramento, Inc., 6756 Franklin Boulevard, California 95823, United States of America (the), email: service@ohdsac.com, phone: 916-427-3747 on the collection, use and disclosure of your information that we collect when you use our website ( https://overheaddoorofsacramento.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. INFORMATION WE COLLECT:

   The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

   If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

   When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

   We will collect and process the following personal information about you:

   1. Name
   2. Email
   3. Mobile
   4. Address
   5. Work Address

2. HOW WE COLLECT YOUR INFORMATION:

   We collect/receive information about you in the following manner:

   1. When a user fills up the registration form or otherwise submits personal information
   2. Interacts with the website
   3. From public sources

3. HOW WE USE YOUR INFORMATION:

   We will use the information that we collect about you for the following purposes:

   1. Marketing/ Promotional
   2. Creating user account
   3. Processing payment
   4. Support
   5. Targeted advertising
   6. Manage customer order
   7. Dispute resolution
   8. Manage user account
   9. Provide, operate, and maintain our webste
   10. Improve, personalize, and expand our webste
   11. Understand and analyze how you use our webste
   12. Develop new products, services, features, and functionality
   13. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
   14. Send you emails
   15. Find and prevent fraud

   If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

4. HOW WE SHARE YOUR INFORMATION:

   We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

   1. Ad service
   2. Analytics

   We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

   We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

5. RETENTION OF YOUR INFORMATION:

   We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

6. YOUR RIGHTS:

   Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at service@ohdsac.com. We will respond to your request in accordance with applicable law.

   You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at service@ohdsac.com.

   Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

7. COOKIES ETC.

   To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

8. SECURITY:

   The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

9. CCPA Privacy Rights (Do Not Sell My Personal Information)

   Under the CCPA, among other rights, California consumers have the right to:

   Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

   Request that a business delete any personal data about the consumer that a business has collected.

   Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

   If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. THIRD PARTY LINKS & USE OF YOUR INFORMATION:

    Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. GDPR Data Protection Rights

    We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

    The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

    The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

    The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

    The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

    The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

12. GRIEVANCE / DATA PROTECTION OFFICER:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Overhead Door Company of Sacramento, Inc., 6756 Franklin Boulevard, email: service@ohdsac.com. We will address your concerns in accordance with applicable law.

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